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Customer Service

Call us toll-free: 1-866-961-8668

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Monday through Friday: 8 am - 9 pm ET

Saturday: 9 am - 7:30 pm ET

Sunday: Closed

The TireBuyer call center has the longest hours in the online tire business!

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Some fun facts about our customer service experts:

Our customer service team works out of our offices in Bellevue, Washington. It’s a small team with incredibly deep knowledge of tires and wheels: These gents have a combined 150 years of experience in the auto industry.

  • Besides English, our agents speak Spanish, Lao, and Thai. Their knowledge comes from experience in tire shops, repair shops, car dealerships, auto parts stores, motorcycle shops, rental car agencies, and more.

  • We have agents who specialize in custom wheels, trucks, plus sizing, low-profile tires, lifted vehicles, lowered vehicles, high-performance applications, supercars, European performance cars, motorsports, and much more. Want help with a specific issue or type of vehicle? Just ask.

  • In their spare time, our agents enjoy classic cars, hot rods, and motorsports; working out, fishing, shooting, and golfing; playing basketball, soccer, and volleyball; playing guitar and drums; playing with their kids; traveling; and watching football and soccer.

2015 Bizrate Circle of Excellence Award Winner

We couldn’t be more proud of this award – because it comes from our customers. Bizrate bases this award on real feedback from real customers, in seven key areas of satisfaction including on-time delivery, products meeting expectations, and overall satisfaction.

We’ve won the Circle of Excellence Award every year since 2012. We’re truly honored and we owe a huge “Thanks” to you, our customers!

Bizrate Circle of Excellence

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