Fast install.
Dana Tire was supposed to notify me when my tire arrived at their shop. They DID NOT do that. I had to call after waiting several days wondering where my tire was. It had been sitting at their shop the whole time.
When I showed up to get my tire installed, the receptionist was indifferent and did not greet me. After waiting in line for 5 minutes, she told me I needed to go to another desk.
Then I went back to the service desk where the man behind the counter seemed annoyed that he couldn't sell me any other services besides the 1 tire I wanted installed.
The tire was installed quickly. They gave me the free service of checking and filling the air in all my tires. After checking myself, I was left with 4 different air pressures. I then had to wait in the owner's office while they figured out how to process the paperwork from Tirebuyer.com. They did take the time, however, to put my spare neatly back under the trunk cover.
Bottom Line: They are decent and quick at replacing a tire. They do need some help figuring out the proper way to interact with customers.
January 29, 2012
Very satisfied
I was very happy with the entire experience. This is the second set of tires that I have purchased from TireBuyer.com in a month. Loved it.
July 20, 2011
