When you select installation at checkout!Contact Us
Our support team is here to help!
There are a few ways that you can reach us:
Call us toll free:
We will respond to messages in the order they were received and will respond to you as soon as possible. If you need immediate help, please chat or call.
Do you have free shipping?
Yes! Shipping is free when tires are shipped to a local installer. We have the largest professional installer network in the US — over 18,000 trusted partners!
We can offer free, fast delivery to installers because we use our own fleet of trucks. Our trucks deliver right from our local warehouse to the installer in just 1-2 days. If you choose to ship your tires to your home or business, it may take a little longer.
Will my tires/wheels ship out today?
It depends on the time of your order, but most of our orders are processed and shipped out within 24 business hours.
How long will it take to receive my order?
We show an estimated delivery timeframe for each product on our website (for example, 1-3 business days), based on your Zip Code and the tire’s location. These timeframes are estimates and can’t be guaranteed since many of our products are shipped via FedEx or other carriers.
When will my tires arrive?
You can check your order’s shipping status on our website. Most of our orders are shipped within 24 business hours of ordering. If the order is being shipped via FedEx, the tracking information will show an estimated delivery date.
If you choose to have your order delivered to one of our preferred installers, we usually deliver to them directly with our fleet of company-owned trucks. These orders often arrive the next business day.
What is same-day delivery and how do I get it?
When you order select tires on TireBuyer before a certain time noted on the website, we can deliver them to a select TireBuyer installer on the same day.
Not all products are eligible, and not all installers can accept same-day deliveries. Eligible tires and eligible installers are marked with a same-day delivery flag. If you want same-day delivery, please be sure you select both a product and an installer with the same-day delivery flag.
Are you a mobile tire installer, a tire shop or both?
We’d love you to be part of the Tirebuyer installer network!