Tirebuyer Delivery & Shipping

Does Tirebuyer offer free shipping?

Absolutely! When you choose to ship your Tirebuyer tries to a local installer, shipping is free. With over 18,000 trusted local partners and the largest network of professional installers across the United States, you can be sure there are always options for hassle-free installation near you.

Our efficient shipping process utilizes our own fleet of trucks, enabling us to offer fast and free delivery to installers. With our trucks operating directly from our local warehouses, your tires will reach the installer within just 1-2 days.

If you prefer to have your tires shipped to your home or business, please note that the delivery time may be slightly longer. There is also a fee of $22.50 per tire for orders shipped to a home or business address.

At Tirebuyer, we prioritize convenience and timely service, ensuring your tires are delivered swiftly and efficiently.

Does Tirebuyer ship to Canada?

We currently only ship within the continental United States.

Do you dispatch tires/wheels on the same day as purchase?

The shipping of your tires/wheels will be based on the timing of your order, but most of our orders are typically processed and sent out within 24 hours.

When can I expect my tires to be delivered?

We strive to process and ship most orders within 24 business hours of being placed. If your order is being shipped via one of our shipping partners, you will see an estimated delivery date in the tracking information.

If you opt for delivery to one of our preferred installation partners, our own fleet of company-owned trucks will deliver to them directly. These orders usually arrive at the installer's location on the next business day, offering you a faster delivery experience.

Is it possible to have my order shipped to my home or business address?

Yes! You have the option to ship your order to your desired location, be it your home or your business address. There is a shipping of $22.50 per tire that will be applied at checkout.

Why haven’t I received a tracking number for my order?

There are a few reasons you may not have received a tracking number:

I placed an order for four tires, but I have received only three. What happened here?

Typically, we ship all the products for an order together. However, due to logistical constraints, it is possible that the tires may be delivered separately.

In some cases, our shipping partner may not load all the tires on the delivery truck at the same time due to space limitations. Therefore, the missing tire is likely to arrive on the next business day. If you do not receive the fourth tire within that time frame, please contact our Customer Champion Team at 866-961-8668 so we can investigate and assist you further

Is it possible for me to pick up my tires directly from your warehouse?

We do not have the option for customers to pick up their orders directly from our warehouse.

What are the shipping charges for lawn, garden, and golf cart tires?

For lawn, garden, and golf cart tires, there is a shipping fee of $22.50 per tire and the tires will be sent directly to your home or business address.

Tirebuyer Returns

Do you offer free return shipping for orders?

For orders shipped to a Tirebuyer installation partner:

Returning items delivered to a Tirebuyer installer is entirely free within 30 days of delivery. Should you need to initiate a return, we can easily collect the item from the installer without any charge to you. Please note that only tires that are unused and unmounted are eligible for return. No returns are accepted after 30 days from the delivery date.

For orders shipped to your home or another address:

For returns on these orders, we work with UPS, one of our trusted shipping partners. Please note that a small return shipping fee will apply, which will be deducted from your refund. Here are the details:

While we strive to provide the best possible service and accommodate returns when necessary, shipping fees paid at checkout are non-refundable, even if an order is returned. This policy is in place to cover the initial costs associated with processing and shipping your order to you when it was placed.

How can I initiate the return process for an item?

To initiate a return, reach out to us at 866-961-8668 or send an email to support@tirebuyer.com. Our Customer Champion Team will promptly assist you with your request. Alternatively, you can use our website's convenient chat feature.

Is it possible to return a used item?

Only unmounted, unused items can be returned.

If my tires are damaged upon delivery, how do I return or exchange them?

While we strive to ensure that you receive your tires in perfect condition, we understand that issues can arise. If you encounter any problems with your order, please reach out to our Customer Champion Team at 866-961-8668.

Is it possible to return my tires by dropping them off at your warehouse?

We are unable to accept tire returns at our warehouses at this time. To initiate a return, reach out to us at 866-961-8668 or send an email to support@tirebuyer.com. Our Customer Champion Team will promptly assist you with your request. Alternatively, you can use our website's convenient chat feature.

When can I expect to receive my refund?

The timeframe for processing returns and refunds may vary depending on the product ordered. Typically, we aim to complete the refund or return process within 7-10 business days from the time you request the return. Please note any shipping fees associated with your order will not be refunded.

How can I track the status of my return/refund?

Please reach out to us at 866-961-8668 for questions regarding the status of your return or refund.

Tirebuyer Payment Options

Does Tirebuyer offer any financing options?

We provide hassle-free financing options with a few different partners. More information can be found on our tire finance page. These options allow you to purchase your tires now and pay for them later.

Do sales taxes apply to online orders ?

Where applicable, sales tax, federal excise tax, and state waste tire fund fees are collected by Tirebuyer.

Tirebuyer Discounts

Do you offer any coupon codes or discount codes?

For the most up-to-date promotions and discounts, check out the Tirebuyer deals page.

What’s the difference between your coupon codes, instant discounts and mail-in rebates?

At Tirebuyer, we provide various ways to help you save:

Is there a Tirebuyer veterans discount?

Yes, Tirebuyer is proud to offer a discount for veterans and their immediate family .Spouses, parents, and children are all eligible.

Find out about our discount for Military Veterans.

Is there a Tirebuyer first responder discount?

Yes, Tirebuyer is proud to offer a discount for first responders and their immediate family.Spouses, parents, and children are all eligible.

Find out more on our discount for First Responders.

Is there a Tirebuyer teacher discount?

Yes, Tirebuyer is proud to offer a discount for teachers and their immediate family.Spouses, parents, and children are all eligible

Find out more on our discount for Teachers.

Is there a Tirebuyer nurse and healthcare providers discount?

Yes, Tirebuyer is proud to offer a discount for healthcare providers such as nurses, medical assistants, dental assistants, and more.

Find out more on our discount for Nurses and Healthcare Providers

Is there a Tirebuyer government employee discount?

Yes, Tirebuyer offers a discount for government employees actively employed by federal, state, or local government entities.

Find out more on our discount for Government Employees.

Is there a Tirebuyer college graduate discount?

Yes, Tirebuyer offers a discount for graduates from a 2- or 4-year degree program at government-accredited colleges and universities.

Find out more on our discount for College Graduates.

Tire Warranties

Important: When you submit a warranty claim, your tires need to be sent back to the manufacturer for inspection and will not be returned even if the claim is denied.

Who Covers the Warranty?

Tire warranties are exclusively provided by the tire manufacturer. The manufacturer determines if a warranty claim is accepted or denied. Tirebuyer does not provide tire warranties. Please refer to the manufacturer’s own website for full details.

What's Covered Under the Warranty?

Tire warranties typically cover manufacturer defects and tread life mileage. Some manufacturers may also offer road hazard warranties, which cover damage caused by potholes, nails, or debris.

How Long Are My Tires Covered?

Tire manufacturer warranties may vary by brand and model, and may have coverage up to six years from the date of purchase or the until the tire tread is worn down to 2/32 of an inch, whichever comes first. The warranty may cover mileage up to 80,000 miles and generally expires when the tread is worn down to 2/32 inches. Please refer to the tire warranty before purchase for important specific coverage details.

What's Not Covered Under Warranty?

Issues such as accidents, misuse, improper tire maintenance, vehicle condition, or vandalism may not be covered. These conditions may vary by brand and model. Please refer to the tire manufacturer warranty before purchase.

How do I submit a warranty claim?

Collect important information about your tires and the issue you’re experiencing.

This includes:

Once you have collected the above information, please complete the Warranty Claim Form to start a new claim.

Tire warranties are exclusively provided by the tire manufacturer. The manufacturer determines if a warranty claim is accepted or denied. Tirebuyer does not provide tire warranties.

Tirebuyer Wheels

What are the shipping charges for wheel orders?

Wheels can be shipped to a home or business. In some instances, a small fee applies. In most areas we do not offer installation services for wheels.

Where can I get the wheel I ordered installed?

We have a limited number of partners offering installation services for wheels. However, enter your zip code when prompted and we will provide a list of local shops in your area that offer wheel installation, if applicable. We are always expanding our wheel installation network, so stay tuned!

Does Tirebuyer accept returns on wheels?

Yes! If they haven’t been mounted, you may return your wheels within 30 days.

Will my wheels and tires be mounted and balanced before they are shipped if I order them together?

Unfortunately, no. Wheels and tires are shipped separately

About Tirebuyer

Who is the CEO of Tirebuyer?

Michael ‘Mike’ Welch OBE, a British-born entrepreneur, is the CEO and President of Tirebuyer since February 2021. You can read more about him here!

Is Tirebuyer legit?

Yes, Tirebuyer is a legitimate US based online retailer specializing in tires and wheels for various vehicles. With competitive prices and helpful tools, we assist customers in finding the perfect tire solution. Have a look at the Tirebuyer website and rest assured, we’re the best way you’ll ever buy tires!

Is Tirebuyer reputable?

Yes, Tirebuyer is a reputable online retailer with a proven track record of providing excellent and reliable tire solutions and ensuring a positive shopping experience for our customers. You can trust us to deliver dependable high quality products for your vehicle. Additionally, see what our existing customers have to say about us here. As winners of multiple prominent customer service awards over the years, we truly are “driven by service!”.

Can I trust Tirebuyer?

Yes, you can trust Tirebuyer as a reliable and trustworthy online retailer for all your tire and wheel needs. But don’t take our word for it, see what our customers have to say

What is Tirebuyer.com?

Tirebuyer is a US based online retailer specializing in tires and wheels. We offer a wide selection, convenient shopping experience, and excellent customer service. We help you find the right tires or wheels for your vehicle in minutes. We carry top tire brands plus offer professional installation in your driveway or at a local tire shop. Shop tires now!

What is the Tirebuyer customer service number?

Our Customer Champion Team is here to help! Call us toll free at 866-961-8668. Our team is available Monday through Friday: 8 am - 8 pm. You can also use our convenient Live Chat feature or send us an email here.

How do I contact Tirebuyer customer service?

You can reach Tirebuyer for assistance by calling us at 866-961-8668 or via Live Chat. Our team is at your assistance Monday through Friday: 8 am - 8 pm. Alternatively, you can email us through this contact form provided here.

Where are Tirebuyer’s warehouses?

Tirebuyer has multiple warehouses located across the United States to ensure efficient and fast delivery of your tires and wheels.

Where are the Tirebuyer installers located?

Tirebuyer has partnered with Treadsy, a network of 18,000+ trusted tire shops and installers nationwide – including top pros near you! Just select the “Installed” option during checkout and we’ll show you the best local installers and their rates. Find out more about our trusted installers.

Are there any Tirebuyer installers near me?

With 18,000+ trusted installer and tire shop partners we’re sure to be near you. Select the “Installed” option during checkout and we’ll show you the best local installers and their rates. More information is available here.

Is Tirebuyer online only?

Yes, Tirebuyer is an online-only tire retailer. With fast and free delivery to our network of 18,000+ local tire shops and mobile installers near you. This will be the best way you’ll ever buy tires

Does Tirebuyer have any physical locations?

Tirebuyer doesn’t have any physical locations. We are an online-only tire retailer. However, we offer nationwide tire delivery and work with a network of professional installers to ensure a seamless tire installation process for our customers. Shop our huge range of tires now

About Treadsy

What is Treadsy?

Simply put, Treadsy is the engine that powers Tirebuyer. Treadsy is the technology, customer support, and network of installers working behind the scenes on Tirebuyer.com.

Are Treadsy and Tirebuyer the same thing?

Tirebuyer and Treadsy are connected, but not the same. Tirebuyer is the website where you shop for tires, while Treadsy is the technology and support system that gets your tires delivered to the right place and installed on your vehicle. Treadsy powers Tirebuyer by handling the network of installers, customer support, and logistics behind the scenes, ensuring a seamless experience for you, the customer.

Why does my credit card statement say Treadsy instead?

You'll see Treadsy on your credit card statement because Treadsy powers Tirebuyer. While you placed your order on Tirebuyer.com, Treadsy handles the payment processing, logistics, and support in the background. Rest assured, your purchase and order details remain the same!